Business Information Board FAQS,
Frequently Asked Questions
What payment methods do
We accept all major credit cards, including Visa, Mastercard, and American Express. You can also choose to pay with
How long does shipping
Digital Products are sent virtually via to your email or on our website in your "My Account" section or your "My Course" section. There is no shipping of digital products.
What is your return policy?
Due to the nature of our products (digital Products) there is absoluetly no refund or exchange..
There are no absolutely no refunds on any and all digital products.
If there is shipping of FREE GIFT
Once shipped
7Figure Branding Queen is not responsible for damaged or lost packages due to natural disasters, the shipping company, or any issues beyond our control. There are no refund or exchange of any items bought due to sanitary concerns, if you received the wrong item please provide evidence as described throughout our Store Policy.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. i.e. The stickers and any other stationery cannot be used, worn, torn, modified, cut or damaged. The packages CANNOT be ripped from the packed all product has to return to us sealed.
Additional non-returnable/refundable items:
Gift cards
Downloadable software products
Some health and personal care item
To complete your return, we require a receipt or proof of purchase.
Any item not in its original condition, is damaged or missing parts for reasons not due to our error will not be accepted.
Any item that is returned more than 14 days after delivery
Exchange only when you received the wrong item(if applicable)
Once your item is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection if there’s an exchange. If rejected you will be responsible for shipping.
If you are approved, then your exchange of the wrong item will be processed, and your item/s will be shipped. You will be responsible for the shipping both for returns and exchanges.
CANCELLATION
Unfortunately digital items cannot be canceled because you receive it upon immediate purchase through your email and or on our website in your "My Account" section or your "My Course" section. There is no shipping of digital products.
Sale items
No refund on sale items.
Shipping
To exchange your product (if we have a contest and you received a FREE Gift), you should mail your product to: 7 Figure Branding Queen , PO BOX 70652, Brooklyn NY 11207, United States
You will be responsible for paying for your own shipping costs for shipping and returning your item. Shipping costs are non-refundable.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
For the USA 4-7 Business days
Rest of the world 6-20 Business days
Do you offer International
Yes, we offer international shipping to select countries. Shipping rates and delivery times may vary depending on the destination.
How can I contact you?
You can reach out to us through our contact form or send us an email.
We strive to respond to all inquiries within 24/48 hours.
Need help?
If you have any questions or need assistance, feel free to reach out to me. I’m here to help!
FAQS
What are digital products?
Digital products are non-physical items that can be sold and delivered online. Examples include eBooks, courses, templates, software, digital art, music, and more.
How do I purchase a digital product?
To purchase a digital product, browse our collection, select the item you want, add it to your cart, and proceed to checkout. After completing your payment, you will receive an email with a download link or access instructions.
How do I access my purchased digital products?
After purchasing, you will receive an email with a download link or instructions to access your digital product. Ensure you check your spam/junk folder if you don’t see the email in your inbox.
Can I get a refund on digital products?
Due to the nature of digital products, all sales are final, and we do not offer refunds. If you encounter any issues with your purchase, please contact our support team for assistance.
Can I resell the digital products I purchase?
Most digital products are for personal use only unless specified otherwise. Some products may come with resell rights (such as MRR products). Please check the product description for more details.
How do I know if I have resell rights for a product?
Product descriptions will specify if the item includes resell rights. Look for terms like MRR (Master Resell Rights), PLR (Private Label Rights), or RR (Resell Rights).
What payment methods do you accept?
We accept major credit cards, PayPal, and other secure payment methods as indicated during the checkout process.
What should I do if I have trouble downloading or accessing a digital product?
If you experience any issues with downloading or accessing your digital product, please contact our customer support team with your order details, and we will assist you promptly.
Are there any limitations on how I can use the digital products?
Usage rights and limitations vary by product. Please refer to the product description and any accompanying license agreements for specific usage terms.
How do I contact customer support?
How do I contact customer support?
You can contact our customer support team by emailing [support@example.com] or by filling out the contact form on our website. We aim to respond to all inquiries within 24-48 hours.